Heena Kiz

Microtransactions

The fact that this lovely company loves to do microtransactions to customers who no longer support their business! Don't bother
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Loss:
$1200

Preferred solution: Full refund

User's recommendation: Don't bother

Resolved
Joseph N Vnz

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Verified Reviewer
| map-marker Melbourne, Victoria

Resolved: Have cancelled my bitdefender program, was Kasperski not involved in that? I do not want to renew

Updated by user Nov 30, 2023

Company fixed the issue and I have been provided with apology. Wrote an email

Original review Nov 23, 2023
Please cancell my renewal for the coming year and refund the money taken into my account. I am an old age pensioner 95 years old and can not afford the payment!
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Hoppe L

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Verified Buyer
|

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Verified Reviewer

ACTIVATION CODE FOR KASPERSKY NOT PRODIDED

Nexway - ACTIVATION CODE FOR KASPERSKY NOT PRODIDED
Nexway - ACTIVATION CODE FOR KASPERSKY NOT PRODIDED - Image 2
Nexway - ACTIVATION CODE FOR KASPERSKY NOT PRODIDED - Image 3
I did a purchase online. My account has been debited yet my activation code hasn't been provided. This is my second time of reporting. Kindly refund my money if you can't give me the activation code. And to be honest the customer service is really nasty and horrible. Hoppe Lartey +233 264****40
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Loss:
$20

Preferred solution: Full refund

Anonymous
map-marker Nanaimo, British Columbia

Unauthorized payment

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A charge appeared on my credit card statement for $69.99 for a years antivirus service. I no longer use a computer as I have an iPad. I have asked for a credit to be posted to my credit card account to reverse this charge. I have received a reply that my request will be handled.
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Tony M Mlr

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Verified Reviewer

A new Kaspersky is not adding to my original Kaspersky

I bought a new Kaspersky and installed it but is not adding to my remaining 7 days. I'm worried I'm going to get viruses if my 7 days runs out. Why is this happening?
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Preferred solution: Let the company propose a solution

Rosana A Tuu

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Verified Reviewer

Dorico Refund Request

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I purchased Dorico Pro 3.5 through Nexway. In short, it was awful. The installation only took a whole day to figure out. Then I had to install and reinstall everything because it wouldn't work properly (there were way too many errors popping up). I was asked to reactivate a licence for some weird reason, since the other one wasn't even used, I found it ridiculous. I tried contacting technical help by many resources and no one responded or was helpful. It is just not worth it. I have tried contacting customer service but both steinberg and nexway make it extremely difficult to talk to a real person. I want a refund, please.
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Loss:
$412
Pros:
  • Easy to pay
Cons:
  • Extremely difficult to contact
  • Not helpful

Preferred solution: Full refund

User's recommendation: Do not go for the higher price item if it can be updated. It could turn out to be a disaster.

Anonymous
map-marker Streatham, England

Problem Sirted

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Thank you for your assistance, I couldnt find any web page except for yours and problem has now been sorted and refund given. Many thanks Shermaine
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Anonymous
map-marker Stevenage, England

Terrible

Taking money, can't cancel, can't speak to no one on uk telephone number. Dreadful, awful. No one to help but keep taking my money for service I don't receive.
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User's recommendation: Never use them

Claude D Ldm

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Verified Reviewer

Advanced system care PRO

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Due to a hard disk failure I couldn't recover advanced system care. I just loaded it but found no way to write my activation code May 21 2020 I bought it Command N 30224**** Client N 11177**** Activation Code : 687FD-19F4D-8DDAF-C2EA1 later (?) I bought ASC PRO + (driver booster PRO) for 9;99 E License Nb AMPR-TW816-6UVM4-WX944 What can I do (simplify as much as you can, I'm a dummy on computer)
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Preferred solution: Let the company propose a solution

Claude D Ldm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Yssingeaux, Auvergne Rhône-Alpes

Advanced system care PRO

Due to a hard disk failure I couldn't recover advanced system care. I just loaded it but found no way to write my activation code May 21 2020 I bought it Command N 30224**** Client N 11177**** Activation Code : 687FD-19F4D-8DDAF-C2EA1 What can I do (simplify as much as you can, I'm a dummy on computer)
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Dorking, England

Cancel order

Hi you have been taking money from my paypal acount for the past 5-years.Can you cancel whatever it is and stop taking the money.You can contact Me on this telephone number 0747967****. Rigards Anita Trzesala
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Lorraine G Oxx

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Verified Reviewer

Do not use livenetwork support

They talk really fast-and are kind of rude-I felt like it was my only solution to being locked out of my computer. On the phone forever and it was exhausting. I kept saying no, but the next thing I knew I was paying $600. I still have millions of popups. I feel like I have been scammed. I wish I had asked for more time.I am not even sure of the name of this company,
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Loss:
$607
Cons:
  • Did not fix my computer
Reason of review:
Feel like I have been taken advantage of by scammer.

Preferred solution: Full refund

Katherine M Swu
map-marker Valparaiso, Indiana

Don't join

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I wish to opt out asknetshops;com have no idea who signed me up and used by credit card #. I have had been scammed for 3 months. Your password setup is unbeliveable. I am 73 years young but not techno. Katherine Mikrut fam381kan@***.net
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Loss:
$13696
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous
map-marker Sterling Heights, Michigan

Don’t trust people

Someone used my debit card to make purchases about a week after I made a purchase unknowingly using nexway would never trust again
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Ardis Dkf

Do not use they are the Trojans

I went on my computer at 2:35 this morning and kids were gaming on it The Firewall is a scam
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Reason of review:
FIrewall doesn’t work

Preferred solution: I want my fully paid norton anti virus put back on and everything else that was taken off my computer put back on

jean l Wvt

Annulation abonnement

je n ai jamais souscrit d abonnement avec votre société. j ai peut etre cliqué sur vos messages reçus sans penser qu il s en suivrait un abonnement par prélevements automatiques. Je vous prie de bien vouloir arreter vos prélevements sur mon compte bancaire. et me rembourser tous les prélevements effectués en 2019 a savoir le 21/01/2019 29,99 euros le 29/09/2019 19,99 euros le 08/11/2019 39,99 euros merci d avance
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